Author: CAPS28
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Waiting room & treatment queue
The live Waiting Room and Treatment panels: who has arrived and who is in the chair, each with a timer that ticks up. Down the right-hand side of the dashboard are two live queues that turn CAPS28 into a real-time board for the clinical team: the Waiting Room and the Treatment panel. Together they answer…
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Reminders & recall panel
The dashboard Reminders & Recall panel: due follow-ups with date/time, type, patient and notes, and a quick delete once actioned. The Reminders & Recall panel on the dashboard is the front desk’s daily worklist of follow-ups — the calls to make and the patients to bring back. It surfaces what you scheduled in Office →…
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Office / Admin overview
The Manage Clinic side menu: every setup section for the practice in one place. Office — reached from the Manage Clinic link in the top bar — is the control room of CAPS28. Everything that defines how your practice runs is configured here once, and every other module (Appointments, Treatments, Labwork, Accounts) reads from these…
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Team, users & access rights
Adding a team member: search by email; if they already have a CAPS28 login they are found, otherwise you create one, then set their designation and access rights. The Team page lists everyone who can log in to your clinic in CAPS28 and controls what each of them may do. Getting this right is how…
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General settings & branding
The General page: clinic profile and logo at the top, with settings for tooth numbering, bill numbering, dashboard refresh, clinic security and WhatsApp below. The General page holds your clinic’s identity and the practice-wide preferences that touch every screen. It opens with your profile card — logo, name, address, phone, fax, email and website —…
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Announcements & system alerts
A published announcement appears as a dismissible red bar across the top of every page, for all users — here, a scheduled-maintenance notice. Announcements are system-wide notices that CAPS28 shows to everyone using the application — most often a heads-up about scheduled maintenance or downtime. When one is live, it appears as a red bar…
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Clinic security & access control
Clinic Security on the General page: choose Open Access or restrict logins to specific IP addresses. Clinic security controls where your team can log in to CAPS28. It lives in the Clinic Security section of the General page and is one of the most important settings for protecting patient data. Two access modes Open Access…
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Calendar views & navigation
CAPS28 gives you three ways to look at the appointment book — a single day, a range of days, and a read-only view of the past — plus quick controls to move around. Knowing them makes managing a busy diary much faster. Moving to a different day Use the previous (<) and next (>) arrows…
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Tooth chart basics
The interactive tooth chart. Selecting a tooth (or an area such as an arch or the whole mouth) opens the Add Procedure form pre-filled with that tooth. The tooth chart (odontogram) is the heart of the treatment planner. It shows the patient’s full dentition and is how you tell CAPS28 where a procedure applies. Getting…
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Labwork overview
The Labworks list: every lab job in the clinic with its number, patient, lab, work type, colour-coded status, expected date and amount. The Labwork module tracks every job you send to a dental laboratory — crowns, bridges, dentures, aligners, and anything else made off-site — from the moment it is created until the finished work…