Author: CAPS28
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New: RVG Sensor Capture in CAPS28
The RVG-Bridge connects your RVG sensor to CAPS28 so captures land straight on the patient’s chart. We’re excited to announce RVG sensor capture in CAPS28. Take an intra-oral X-ray and have it land straight on the patient’s radiograph history — no exporting, renaming or hunting for files. What’s new CAPS28 now talks directly to your…
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Website & Help Centre Upgrades
We’ve given the CAPS28 website and Help centre a significant upgrade to make finding answers faster. A brand-new manual The Help section is now a full, searchable manual organised the way you actually work — one section per CAPS28 module (Dashboard, Patients, Appointments, Treatments, Labwork, Accounts and Office / Admin), each drilling down into focused…
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Patient Access
Patient Access is the middle User Rights panel: choose whether this member sees every patient in the clinic, or only the patients allotted to them. Patient Access decides whose records a team member can see. It is the second User Rights panel on a member’s details page, and it has two options: Access to all…
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Clinic Access
Clinic Access (labelled “Office Access”) is the right-hand User Rights panel: allow this member to log in from anywhere, or only from the clinic premises. Clinic Access — shown in the app as Office Access — decides where a team member is allowed to log in from. It is the third User Rights panel on…
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Module Access
Module Access is the left-hand panel on a team member’s details page — one tick-box per module. Ticked modules appear in that person’s left navigation; unticked ones are hidden and blocked. Module Access decides which parts of CAPS28 a team member can open. It is the first of the three User Rights panels on a…
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Tooth Numbering System
Tooth Numbering System: pick Universal or FDI — the choice applies to every tooth chart across the app. From General settings, choose Universal or FDI (Federation Dentaire Internationale), then Update. This drives the tooth chart everywhere in CAPS28 — treatment planning, radiographs and lab orders — so set it to match how your team charts.
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Accounts – Bill Numbering
Accounts – Bill Numbering: fixed text, start number and a token-built format, with a live preview of your next bill number. Design how invoice numbers are built. Set a Bill Fixed Text (up to 10 characters, e.g. your initials), a Bill No. Start (the first number in the sequence — locked once a bill exists)…
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Dashboard Refresh
Dashboard Refresh: pick an auto-refresh interval (1–15 minutes, or never) for the dashboard. Set the dashboard to auto-refresh every 1–15 minutes (or never), then Update — handy for a front-desk or reception screen that should always show the latest waiting room and appointments without anyone pressing reload. The setting lives under General settings and applies…
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WhatsApp Integration
WhatsApp Integration: connect a number by scanning a QR from WhatsApp’s Linked devices; toggles then send appointment events to patients and a daily schedule to the team. Link a WhatsApp number so CAPS28 can send appointment schedules and reminders over WhatsApp. From General settings, when it’s not connected the section shows a Connect button; clicking…
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Downloads & integrations
CAPS28 runs in the browser, so there is almost nothing to install. The one helper you may need, and the integrations that connect CAPS28 to the hardware and messaging channels in your clinic, are gathered here. RVG-Bridge (desktop helper) The RVG-Bridge is a small Windows tray application that lets the browser talk to devices on…