The Medical Alerts tab records the medical conditions, allergies and risk factors that a clinician must know before treating a patient. It is one of the most important safety features in CAPS28: once an alert is set, the patient is visibly flagged everywhere their record appears, so nobody starts a procedure without seeing the warning.
How medical alerts are organised
Alerts are grouped into categories — for example allergies, systemic conditions, medications and other risk groups defined in your clinic’s masters. Each category lists the specific conditions as tick boxes, and every category has its own Notes box (with speech-to-text) for anything that needs describing in words — a specific drug allergy, the severity of a condition, or a treating physician’s advice.
Recording alerts
- Open the patient record and choose Medical Alerts from the left sidebar.
- Tick every condition that applies in each category.
- Add free-text detail in the category’s Notes box where useful; you can dictate with the microphone.
- Click Save.
What the flag does
As soon as a patient has any medical alert, CAPS28 marks their profile photo with a red warning border and shows an alert icon beside their name. That flag follows the patient through the appointment book, the treatment planner and the account screens — a constant, hard-to-miss reminder to check the alerts before proceeding. Clearing every alert removes the flag.
Why it matters
A structured medical-alert record protects patients and the practice alike: it surfaces allergies before a prescription is written, warns about conditions that change how treatment is delivered, and creates a documented history of what was known and when. Keeping it current at every visit is part of safe, defensible clinical care.
