Category: Reminders & Recalls

Set up the reminders and recalls that feed the dashboard.

Clinic-wide appointment reminders and recall list in CAPS28 dental practice management software
The clinic-wide Reminders & Recalls list: scheduled reminders and timed recalls per patient, filterable by type, feeding the dashboard panel.

Reminders & Recalls is the clinic-wide list of follow-ups you’ve scheduled — a one-off reminder to call a patient, or a timed recall to bring them back for maintenance. Everything here also surfaces on the dashboard’s Reminders & Recall panel so the front desk works from it daily.

The list

Columns show when it was Added, the Type, the Patient, the Notes and the due Date/Time. Use the type filter at the top to show only reminders, or recalls of a given interval (1 week, 2 weeks, 1 month, 3 months, 6 months).

Adding a reminder or recall

Click Add New, choose the patient (autocomplete by name or patient ID), pick the date and time, and type a note (you can dictate it with speech-to-text). Save, and it joins the list and the dashboard panel. Recall intervals help you systematise preventive care — e.g. a six-month perio maintenance recall — so patients don’t slip through the cracks.

Deleting

Use the trash action on a row to remove a reminder/recall once it’s done or no longer needed (with a confirmation).

  • Reminders & recalls

    Reminders & recalls

    The clinic-wide Reminders & Recalls list: scheduled reminders and timed recalls per patient, filterable by type, feeding the dashboard panel. Reminders & Recalls is the clinic-wide list of follow-ups you’ve scheduled — a one-off reminder to call a patient, or a timed recall to bring them back for maintenance. Everything here also surfaces on the…