Once a lab order exists, CAPS28 keeps its whole journey in one place — the current stage, a dated activity log of every change, and the controls to move it forward. This is what turns a list of jobs into a reliable tracking system, so the front desk always knows what is out at the lab and what is back and waiting to be fitted.
Opening the Status dialog
On the Labworks list every row carries a coloured status button (the colour matches the stage). Click it to open the Status dialog for that job. The top of the dialog is the job’s activity log — each past status with the date and time it was set — and below it are the moves you’re allowed to make next.
The status lifecycle & its rules
Statuses are colour-coded and follow a deliberate flow rather than a free-for-all — CAPS28 only offers the moves that make sense from where the job is now:
- Created → Sent → Received → Completed is the normal forward path; the dialog pre-selects the next step for you.
- From Received you also get two branches — Correction (send it back for an adjustment) or Repeated (it must be remade). Both loop the job back to Sent when you dispatch it again.
- Cancelled is available at any live stage if the job is called off.
- Completed and Cancelled are terminal — a job in either state is closed, and the dialog hides the Submit button so its status can’t be changed further.
Setting a status
Pick the New status radio you want. The Status date defaults to now but you can back-date it (for example, if the case actually went out yesterday) using the date-and-time picker. Click Submit; the change is stamped with the date and the user and added to the activity log, and the row’s colour updates on the list. When a stage implies a new turnaround, you can also revise the expected date as you advance the job.
The details view
Separately, clicking a job’s Labwork No. opens its details — lab, work type, selected shade(s) and teeth, expected date, amount and notes to the laboratory — a read-at-a-glance summary of the whole order alongside the same activity history.
Filtering, searching & printing
- Filter by status — the colour dot dropdown at the top of the list narrows it to a single stage, e.g. only Sent (out at the lab) or Received (back, awaiting fitting).
- Search — find a job by patient or work type.
- Edit / Delete — each row has an Edit pencil (reopen the full order) and a Delete control (asks to confirm).
- Print — from a patient’s Labworks tab, print their lab list for the chart or to accompany the case.
Why the activity log matters
A dated history answers the questions that come up every day — when was this sent, has it come back, why was it remade — without anyone having to remember. Over time it also makes lab performance visible: which jobs needed corrections or repeats, and whether work returns by its expected date.
