Category: Status & Reminders

The appointment status workflow and reminders.

  • Status workflow & reminders

    Status workflow & reminders

    The appointment activity log records every status change with the time, the staff member and a note — here an appointment progressing Scheduled → Confirmed → Arrived. Every appointment moves through a lifecycle from the moment it is booked to the moment the patient leaves. CAPS28 tracks this with a set of statuses, keeps a…