Author: CAPS28
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Search & open a patient record
Use the search box above the Patients list to find any record by name or mobile number. With hundreds or thousands of patients in your CAPS28 register, fast searching is essential. Whether a patient is calling to rebook, arriving for treatment, or paying a bill, you can find and open their record in seconds. How…
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Appointments overview
The CAPS28 appointment calendar in day view — each dental chair is a column, time runs down the left in 10-minute rows, and every appointment is colour-coded by the treating doctor with a status badge. The Appointments module is your clinic’s diary. It shows, at a glance, who is coming in, when, to see which…
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Book an appointment
The New Appointment form. Clicking an open slot pre-fills the date, duration and chair; you then choose the patient and doctor, add a note, and Submit. Booking is done straight from the calendar, so the time and chair are chosen simply by clicking where you want the appointment to go. This guide covers the whole…
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Reschedule, move & cancel
Opening an appointment shows its details, the status controls, and the full activity history. From here you can reschedule, change the doctor, cancel, or mark a no-show. Plans change — patients call to move an appointment, run late, or do not turn up. CAPS28 handles all of these cleanly, and keeps the patient informed automatically…